Connected Solutions
Smart. Secure. Seamless.

Leverage automation, data intelligence, and integrated workflows to transform your customer communications from acquisition to loyalty.

Powering Every Stage of Your Customer Journey

At directworx, we understand that every customer interaction is an opportunity. Our Connected Solutions are designed to optimize communications across the entire customer lifecycle – from initial acquisition to fostering growth and building lasting loyalty. Discover how our intelligent, integrated platforms can enhance each phase.

Tailored Strategies for Every Interaction

Acquisition

Driving New Connections

Capture attention and engage prospects with targeted, data-driven strategies designed to convert. Our solutions make a powerful first impression.

“directworx has been instrumental in modernizing our communications, ensuring both compliance and exceptional customer engagement.”

VP Operations, Leading Canadian Organization

Key Solutions
Programmatic Direct Mail

Reach the right audience at the perfect moment with automated, data-triggered direct mail campaigns. Convert prospects with personalized print that performs.

Digital Incentives
(powered by gratiflow)

Attract new customers with compelling eGift incentives. Integrate seamlessly into your acquisition campaigns for immediate impact.

Direct Mail Measurement

Unlock the true performance of your physical campaigns with data-driven dashboards that unify metrics across direct mail and digital channels for smarter marketing.

API First Solutions
(directworx Cloud API)

Connect your existing workflows to the directworx Cloud API to automate document delivery, trigger print-on-demand mailings, and manage your digital incentive programs.

Growth

Deepening Relationships

Nurture existing customer relationships, encourage repeat business, and drive upsells with intelligent, personalized communications.

“directworx has been instrumental in modernizing our communications, ensuring both compliance and exceptional customer engagement.”

VP Operations, Leading Canadian Organization

Key Solutions
Digital Incentives
(powered by gratiflow)

Reward customer milestones, incentivize loyalty program participation, or encourage product adoption with automated eGift fulfillment.

Direct Mail Measurement

Unlock the true performance of your physical campaigns with data-driven dashboards that unify metrics across direct mail and digital channels for smarter marketing.

Document Delivery

Automate the secure generation and delivery of critical customer documents, from policy notices and renewal letters to sensitive member communications.

API First Solutions
(directworx Cloud API)

Connect your existing workflows to the directworx Cloud API to automate document delivery, trigger print-on-demand mailings, and manage your digital incentive programs.

Loyalty

Building Lasting Connections and Advocates

Ensure ongoing satisfaction and cultivate strong, lasting relationships. Our solutions help you retain customers and transform them into brand advocates.

“directworx has been instrumental in modernizing our communications, ensuring both compliance and exceptional customer engagement.”

VP Operations, Leading Canadian Organization

Key Solutions
Digital Incentives
(powered by gratiflow)

Recognize and reward long-term customers, celebrate anniversaries, or offer exclusive incentives to foster deep loyalty and appreciation.

Direct Mail Measurement

Unlock the true performance of your physical campaigns with data-driven dashboards that unif

Billing Communications
(powered by Billworx)

Modernize your billing and statement workflows with our proprietary solution, Billworx, which ensures accuracy, compliance, and on-time delivery across print and digital channels.

API First Solutions
(directworx Cloud API)

Connect your existing workflows to the directworx Cloud API to automate document delivery, trigger print-on-demand mailings, and manage your digital incentive programs.

Measure Impact.
Drive Decisions.

Across every phase of the customer journey, understanding performance is key. Our dashboards provide the insights you need to optimize campaigns and prove ROI.

BHBI Dashboard

Gain comprehensive business intelligence and campaign insights.

Direct Mail Measurement

Track the effectiveness of your direct mail initiatives with precision.

Transactional Solutions

The delivery of essential documents like bills and statements must be secure, compliant, and reliable. Our API-ready solutions automate these critical communications, transforming fragmented processes into seamless, secure workflows.

Billworx

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Documents

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SuperBill

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directworx Cloud API

Connect Your Systems. Unlock New Potential.

For tech-forward companies and enterprises, the directworx Cloud API offers easy, direct connection to your existing applications and systems. Integrate our powerful communication workflows seamlessly into your CRM, ERP, or other platforms for ultimate automation and control.

Why Partner with Us?

  • Seamless Integration: The Cloud API offers easy, direct connection to your systems.
  • Ultimate Automation: Integrate our workflows to achieve ultimate automation and control.
  • Security & Compliance: Our platform provides a secure environment for sensitive document workflows and data.
  • Flexible & Scalable: Our API-ready workflows are flexible and scale to meet your specific needs.

Ready to Simplify Your Communications?

Connect with directworx to transform your transactional and direct mail programs into intelligent, integrated, and secure workflows.

Serving Canadian Businesses for 30 Years